Appointments
To provide the best care possible we please ask you to arrive on-time or be available around the time of your appointment. (In-office or telephone). Patients more than 10 minutes late and may need to reschedule.
If you need to cancel your appointment, please see the patient appointment self-management page.
The provision of sick notes, similar to completion of insurance forms, is not considered a medically necessary service. Therefore, patients may be charged for this service and/or may face long wait times to try and see a physician due to the primary care crisis.
As of January 1st 2022, eligible full and part-time employees in BC can take up to five paid sick days. Sick notes are not required for individuals to be eligible for paid sick leave or to return to their places of work or school.
On January 18th 2022, the Provincial Health Officer (PHO) stated that if individuals become ill and take sick days, they do not require a note from their family physician to get back to work.
For more information please follow this link to the document: BCCFP and BC Family Doctors Signed Employer Sick Note
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If your employer still requires another document please call the office to schedule an appointment with your family physician.
While we don’t have a strict one-issue-per-visit limit and endeavour to address multiple issues per visit, this is often not possible.
Complex issues or scheduling constraints (such as being a last-minute fit-in) can lead to this and we ask that you book another appointment for your other issues.
New Patients
Please visit:
http://www.healthlinkbc.ca/health-connect-registry/chilliwack
And Click on the “Register Now” Button to be put on the waitlist for a family physician in Chilliwack.
You can also call 8-1-1 and speak with a health service navigator who can assist you in finding a family physician in Chilliwack.
Prescriptions
Our doctors do not answer fax requests from Pharmacies. Please schedule your appointment at least one week prior to your prescriptions running out. This ensures you don’t run out of your prescriptions completely and gives enough time for an appointment to be scheduled with your family doctor.
Disability Access
The clinic is accessible on the 2nd floor of the building via elevator. All exam rooms can be navigated by a four wheeled walker or power wheelchair. The door is not automatic but one of our staff would be happy to assist you in opening it if needed.
Emergencies
If you are experiencing chest pain, shortness of breath, respiratory distress or any other life threatening illnesses call 9-1-1 or go to the nearest Hospital.
Chilliwack General Hospital
Address: 45600 Menholm Road Chilliwack, BC
We are sometimes able to facilitate same-day urgent appointments for patients who are well and support themselves at home.
Cancellations
If you do not cancel your appointment it means that someone else could potentially miss out on getting assistance with their health issues as well. When you book an appointment to see us we set aside time specifically for you to see your doctor, so please be mindful of everyone’s time. Thank you very much!
Insurance and Fees
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Our doctors do not answer fax requests from Pharmacies. Please schedule your appointment at least one week prior to your prescriptions running out. This ensures you don’t run out of your prescriptions completely and gives enough time for an appointment to be scheduled with your family doctor.